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Rules and Limitations

Last updated 09/06/2021

Payment Amount

The following is a table of guidelines for payment nominal limitations:

Retail Outlet NameMinimum Payment AmountMaximum Payment Amount
Alfamart (ID)10,000 IDR2,500,000 IDR
Indomaret (ID)10,000 IDR5,000,000 IDR
7 Eleven (PH) using xenInvoice50 PHP10,000 PHP
7 Eleven (PH) using API50 PHP50,000 PHP
Cebuana (PH)1 PHP30,000 PHP

Name Length

The following is a table of guidelines for character lengths in Retail Outlet names:

Retail Outlet NameMinimum DigitMaximum Digit
Alfamart (ID)1 character40 characters
Indomaret (ID)1 character45 characters
7 Eleven (PH)1 character250 characters
Cebuana (PH)1 character250 characters

Allowed Special Character on RO Name

The following is a table of guidelines for the allowed special character on RO name:

CharacterExample use
#Trx Merchant #12345
/Payment a/n Ismail
.N. Merchant
"Kepada "Bapak Ismail"
-Nama-Merchant
,Ismail, ST
'Nama Merchant's
_Merchant_CELL
@ismail@yourwebsite.com
(Merchant Cell (Bandung)
)Merchant Cell (Bandung)
&I&R Cell
]Merchant Cell [Jakarta]
[Merchant Cell [Jakarta]
:ID:12345

Prohibited Prefix for Xendit PH Merchant

The following is a table of guidelines for the prohibited prefix on Retail Outlets or Over-the-Counter (OTC) in Philippines.

CharacterExample
I (big i)ALDI
O (big o)ALDO
1ALD1
0ALD0

\